Misalignment across all involved stakeholders.
Competitors moving faster while your projects stall.
Budgets wasted on features or tools customers don’t use.
Map your customers’ status quo, transformation, and success.
The Customer Victory Workshop comes in three packages. All include the 1-day workshop, Customer Victory Canvas, and a highlight summary for quick clarity within 48 hours. Upgrade with a Project Brief and follow-up call, or go all-in with a Modular UX Blueprint and 2-day option for larger teams.
45–60 min prep with key decision-makers to clarify scope, participants, and business goals.
Prepares all stakeholders so the workshop starts with shared expectations.
Deep understanding of your customers’ status quo, challenges, and definition of success.
Stakeholder alignment across all involved teams.
Shared roadmap & priorities with clear ownerships.
Live output: Customer Victory Canvas
Quick-win deliverable you can share right away.
Proves immediate progress and clarity.
Presentation-ready summary with insights, outcomes, and agreed priorities.
Translates outcomes into a clear, actionable document ready for teams or agencies.
Cuts weeks off project kickoffs.
Keeps momentum alive, ensures outcomes are implemented, not forgotten.
Shows how the shared vision translates into digital touchpoints, guiding UX/DXP projects.
Designed for larger groups or complex organizations to reach consensus without rushing.
€3.000
Kickstart your project with one focused clarity day.
1-day on-site workshop
Completed Customer Victory Canvas
Highlight summary of priorities & outcomes
€4.500
Make your project start strong with one focused alignment day.
All of Essential, plus:
Full Project Briefing PDF
Follow-up call to review & align next steps
Custom quote
Tailor the workshop for complex teams with advanced deliverables.
All of Professional, plus:
Option for 2-day format with large groups
Extended preparation (Interviews with your team and clients)
Recommended UX/Tech system blueprint
New website incl. product configurator
Workshop
User Stories
Customer Journeys
UX Concept
Wireframing
UX Design
For the relaunch of stabilo-promotion.com, our main priorities were performance and user-friendliness especially with a modern product configurator. We were particularly impressed by the seamless collaboration between UX concept and design and technical implementation: our requirements were not only understood, but thoughtfully expanded upon. The new configurator is a real highlight for us: our customers can now design their promotional products intuitively, which not only creates excitement but also significantly eases our sales processes. Since the launch, we’ve received consistently positive feedback on the usability and professional look of the site. For us, it’s a true leap forward in digital customer communication.
Harry Saffer
CEO STABILO Promotion Products
Antonia Kohlbrenner
Head of Marketing, Projektleitung Relaunch
The Customer Victory Workshop is built around the Customer Victory Canvas, a structured framework that makes complex challenges easy to understand and align around.
Fill out the form below to book your spot.
In just 1 day, your team will align around a deep understanding of your customers and leave with a shared roadmap that reduces risk and saves budget.
What happens next:
Enter your details below, and I’ll reach out within 24 hours.
